Bill Pay Process

BILL PAY

Bill Pay is a secure way to pay your bills online electronically, instead of mailing your bills by regular postal service. When you have Bill Pay service from us, you'll have more freedom to enjoy life. Here's why:

Bill Pay gives you convenience, savings and security. You won't have to worry about stamps, envelopes or trips to the post office. Bill Pay lets you pay your bills electronically, all in one place. And you can make payments anywhere, anytime, even when you're traveling. It also works around your life, because you can schedule single or recurring payments in just a few steps. Then you'll never worry about missing a bill or late fees.

It's easy to enroll! Basically, you supply Bill Pay with your payees (who you want to pay), choose the payment delivery date, payment amount, and you're all set to go. For your convenience, a history of your past payments is available online.

Bill Pay is also the fastest way to keep tabs on your payments. Now you can track your payments history at a glance, and follow all your past, present and future scheduled transactions. You can also set up helpful e-Notifications that send you a quick reminder when payments are due or notify you that a bill has been paid.

Enhanced security is one more reason to sign up for Bill Pay. It helps you guard against identity theft from lost or stolen checkbooks and bills. That's because you'll be able to pay your bills online instead of by unsecured mail. You'll also maintain tighter control of your account with real time access to your payments activity. And you'll have increased privacy, because only you can access your account information, account numbers, and payment history.

To get started

Log into your online banking account and select the “Bill Pay” tab; then simply follow the directions. If you need some personal assistance, stop by one of our branches or call us at 877-297-4707. Then you can simplify your life and start enjoying the convenient benefits of Bill Pay!

Smart Phone Transactions

MOBILE BANKING


Get our app at the Apple Store or Google Play

Scan your eStatements

Daily Limit Check Deposit is $2500
Monthly Total Limit Check Deposit is $5000

There is a limit of 10 transactions per every 30-day rolling period. This includes, remote deposit capture, transfers between accounts, P2P (person to person), and payments.

Our Mobile app automatically logs out after 15 minutes with no activity.

If you lose your phone or if it is stolen, please follow the following steps:

  1. Call your carrier immediately and notify them to suspend your account.
  2. Call us at 626-351-9651. We will then delete the account from the mobile app.
  3. Once the account is deleted, you will not be able to log back on.
  4. You will need to re-enroll as a new user.
Please note that when you enroll for the first time, there is a 30-day waiting period before you are able to use the Person to Person transfer feature.

eSTATEMENTS

Go Green, Go Paperless – Sign up for eStatements!

  • Get Statements Faster: Access your statements quicker than paper statements since you don't have to wait for it to arrive by regular postal mail.
  • Added Security: It's more secure. No personal information sitting in your mailbox.
  • Enjoy Convenience: Get an email notification when your statement is ready and view statements online, anytime and anywhere with internet access.
  • Go Green: help the environment by going Paperless!
  • It's Free!

How do eStatements work? It's easy, convenient, and secure. When your statement is ready, you will receive an email notification. Then simply log onto your online banking account, then you'll be able to instantly access your statement online.

How do I get started? Simply log-on to your online banking account and click on the Self Service - Additional Services tabs, then click on "eStatements" and follow the directions. If you'd like some personal assistance, please call us at toll-free 877-297-4707 or stop by one of our branches and we'll be happy to help you.

Remember, Security & Convenience = eStatements!