Should You Answer The Phone?

This guy might be on the other end of a call that says it's from your neighbor.What is caller ID spoofing and what can you do about it?  We’ve come to rely on our caller ID to tell us who is calling. Maybe it’s a friend in your contacts, a company you do business with, or just a number that looks like it’s from the neighborhood. And as helpful as caller ID can be, it’s more often showing you a disguise – a “spoofed” number to look like someone you recognize or trust is calling.

Scam artists and spammers are increasingly using number spoofing technology to trick your caller ID, making the call appear to be from a number or person you know and masking the number actually being used. In fact, with this technology, someone can call from anywhere in the world and make it look like they are calling from right next door. Add to that a smooth-talking scam artist, and you could fall victim to fraud.

So, what can you do about it? Here are our tips.

Because of caller ID spoofing, be wary and vigilant.

You may recognize your best friend’s voice, but you won’t recognize the voice of someone calling from a large business. Or a government agency. So don’t necessarily trust what the caller ID says. Anytime someone calls you, even if it appears to be PSFCU, you should treat the call with caution, even sending call inbound calls to voicemail if you get a lot of unwanted calls. Unlike robocalls and spam calls, scammers usually won’t leave a voicemail.

Return calls using a number you can verify.

Once you’re ready to return a call, look up the phone number using an independent resource, such as a statement or receipt – instead of the number given on any message you receive or during an inbound call.

Look for red flags.

PSFCU won’t call you to ask for your account number, Social Security number, or birth date because we already have that information. Callers who request this information are likely trying to scam you. Urgent or threatening language is also a common tactic.

Report scam calls immediately.

If you ever receive a scam or suspicious phone call or message, report it right away to the organization that was spoofed. This can help the organization investigate the scam and, when needed, help those who have been victimized.

Even though phone calls now come with a little bit more to worry about, you can feel confident in talking on the phone now that you know what to watch for. If you have any questions about spoofing or spam calls or think someone may have been impersonating PSFCU, give us a call at 626.351.9651 for help or contact us here!

Related Posts

Email Scams

Email is a great way to stay in touch with the people you love and the businesses you depend on. But, unfortunately, scam artists depend on spam emails to do their dirty work.

The Right Time to Refinance

But all too often, there’s one thing people don’t change, even when it’s just not working for them: their auto loan.

Investing 101 for Beginners

As COVID-19 continues to drastically change the workforce, the world of investing receives more and more attention. It’s no wonder many have been tempted to learn more about investing, but where can you start?

Core System Conversion

The Great Things to Come from Our Core System Conversion We recently announced we’re upgrading our core operating system – and while that may not sound particularly exciting, it really is – because it’s bringing great changes your way! This upgrade will allow us to...

Personal Financing

Personal financing that’s really there for you Personal financing gives you the freedom and opportunity to pursue a variety of goals beyond the everyday — from major purchases and travel to debt consolidation and beyond. Because there are so many reasons you might...

The Right Way to Use a Credit Card

People use credit cards in many different ways, and that’s because credit cards offer a convenient and flexible way to make purchases and finance expenses. Did you know there is a right way to use them? Start with the right card. It’s hard to have a great experience...

Support Local Business

Shop Local How to support your local economyIn everything you do and everywhere you go, look around you. All around, people are living, working, and playing in this community you call your home. Together, we have the power to make your own community stronger. It’s...

Checking vs. Savings Accounts

Understanding the differences and why they matter
It’s undeniable that checking accounts and savings accounts share a lot in common. They both are deposit accounts held at financial institutions…..

Update Lounge Q1 2022

Welcome to 2022! Thank you to all who made our year very special and memorable. Let’s start this year with a smile!

Update Lounge Q2 2022

Spring is here! Three months into 2022 and we’ve already seen higher gas prices, inflation, and interest rates. We’re here to offer useful tips and creative ways to support your finances.

Skip to content