What does Pasadena Service Federal Credit Union do with your personal information?
Why?
Financial companies choose how they share Your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires Us to tell You how We collect, share, and protect Your personal information. Please read this notice carefully to understand what We do.
What?
The types of personal information We collect and share depend on the product or service You have with Us. This information can include:
- Social Security number and income
- Account balances and payment history
- Credit history and credit scores
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, We list the reasons financial companies can share their customers’ personal information, the reasons Pasadena Service Federal Credit Union chooses to share, and whether You can limit this sharing
| Reasons can share your personal information | Does the credit union share? | Can you limit this sharing |
|---|---|---|
| For Our everyday business purposes – such as to process Your transactions, maintain Your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For Our marketing purposes – to offer Our products and services to You | Yes | No |
| For joint marketing with other financial companies | Yes | Yes |
| For Our affiliates’ everyday business purposes – information about Your transactions and experiences | No | We Don’t Share |
| For Our affiliates’ everyday business purposes – information about Your creditworthiness | No | We Don’t Share |
| For affiliates to market to You | No | We Don’t Share |
| For non-affiliates to market to You | No | We Don’t Share |
Use of our Chatbot, Mya
We will ask for your consent before starting a conversation with Mya, our online chatbot. Conversations are recorded for quality and training purposes. You may refer to this link for the online privacy notice from our third-party.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer or other device (e.g. smartphone, table, iPad, etc.), to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Questions
Call 877.297.4707 or go to www.mypsfcu.org
To Limit Our Sharing
Call toll free 877.297.4707 or fax 626.351.1489
Visit Us online www.mypsfcu.org
Please Note:
If You are a new member, We can begin sharing Your information 30 days from the date We sent this notice. When You are no longer Our member, We continue to share Your information as described in this notice. However, You can contact Us at any time to limit Our sharing.
What we do
| How does Pasadena Service Federal Credit Union protect my personal information? | To protect Your personal information from unauthorized access and use, We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
| How does Pasadena Service Federal Credit Union collect my personal information? | We collect Your personal information, for example, when You
|
| Why can’t I limit all sharing? | Federal law gives You the right to limit only
|
| What happens when I limit my sharing for an Account I hold jointly with someone else? | Your choices will apply to everyone on Your account. |
Definitions
| Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies. Pasadena Service Federal Credit Union does not share with Our affiliates |
| Non-Affiliates | Companies not related by common ownership or control. They can be financial and non-financial companies. Pasadena Service Federal Credit Union does not share with Our non-affiliates so they can market to You. |
| Joint Marketing | A formal agreement between non-affiliated financial companies that together market financial products or services to You. Our joint marketing partners include credit card, insurance, financial service, car buying and identity theft solutions companies. |