Get the financial services assistance you need from our experienced Member Services Team.
Mon-Fri: 9:00 am – 5:00 pm
Please contact us at firstname.lastname@example.org so we can notate your transactions. Simply include the following:
1. Your Name | 2. Last 4 digits of card number | 3. Travel Dates | 4. Travel Destination(s)
Allow 1 business day for processing
Lost or Stolen Debit Cards
During Business Hours
Debit and ATM card: 1.877.297.4707
Debit and ATM Card: 1-800-528-2273
All other Debit and ATM Card questions call 1-866-664-9364
Elan Credit Card: 1.800.558.3424
Get In Touch
To submit a general comment or question online, please use the form below. For urgent matters, please contact us directly during our hours of operations at 626-351-9651.
For your protection, please DO NOT submit member numbers, social security numbers or other personal information here. Log into your account through Online Banking to securely communicate with us about your accounts and loans.