Contact Us
Get the financial services assistance you need from our experienced Member Services Team.
Hours
Mon-Fri: 9:00 am – 5:00 pm
Phone
Direct: 626.351.9651
Toll-Free: 877.297.4707
Branches
670 N. Rosemead Blvd.
Pasadena, CA 91107
See our map
John Muir High School(pending school COVID schedule)
Student Run branch
OPEN WED. & FRI, 11:30AM-02:30PM
1905 Lincoln Ave
Pasadena, CA 91103
See our map
2529 S. Santa Fe Ave.
Vernon, CA 90058
See our map
Traveling?
Please contact us at [email protected] so we can notate your transactions. Simply include the following:
1. Your Name | 2. Last 4 digits of card number | 3. Travel Dates | 4. Travel Destination(s)
Allow 1 business day for processing
Credit Union Disclosures
Lost or Stolen Debit Cards
During Business Hours
Debit and ATM card: 1.877.297.4707
After Hours
Debit and ATM Card: 1.812-647-9794
All other Debit and ATM Card Questions: 1.866-207-9154
File a dispute: 1.866-279-1399 Monday-Friday 5am-5pm PST
Elan Credit Card: 1.800.558.3424
Proof of Auto Insurance
Loss payee information as follows:
Pasadena Service FCU
PO BOX 924338
Fort Worth, TX 76124.
You may fax proof of insurance to 1-877-745-5839 or
e-mail to [email protected]
Get In Touch
To submit a general comment or question online, please use the form below. For urgent matters, please contact us directly during our hours of operations at 626-351-9651.
For your protection, please DO NOT submit member numbers, social security numbers or other personal information here. Log into your account through Online Banking to securely communicate with us about your accounts and loans.