Contact Us

Get the financial services assistance you need from our experienced Member Services Team.


Mon-Fri: 9:00 am – 5:00 pm


Direct: 626.351.9651
Toll-Free: 877.297.4707


Sales & Service
[email protected]

Loan Department
[email protected]

Request An Appointment

Request An Appointment

If you would like to schedule a time to meet with our team, please let us know the following:

Pasadena Service Federal Credit Union logo

670 N. Rosemead Blvd.
Pasadena, CA 91107
See our map

John Muir High School(pending school COVID schedule)
Student Run branch
OPEN WED. & FRI, 11:30AM-02:30PM
1905 Lincoln Ave
Pasadena, CA 91103
See our map

2529 S. Santa Fe Ave.
Vernon, CA 90058
See our map



Please contact us at [email protected] so we can notate your transactions. Simply include the following:

1. Your Name | 2. Last 4 digits of card number | 3. Travel Dates | 4. Travel Destination(s)

Allow 1 business day for processing

Lost or Stolen Debit Cards

During Business Hours

Debit and ATM card: 1.877.297.4707

After Hours

Debit and ATM Card: 1.812-647-9794

All other Debit and ATM Card Questions: 1.866-207-9154

File a dispute: 1.866-279-1399 Monday-Friday 5am-5pm PST

Elan Credit Card: 1.800.558.3424

Proof of Auto Insurance 

Loss payee information as follows:

Pasadena Service FCU

PO BOX 924338 

Fort Worth, TX 76124.  


You may fax proof of insurance to 1-877-745-5839 or 

e-mail to [email protected] 

Get In Touch

To submit a general comment or question online, please use the form below. For urgent matters, please contact us directly during our hours of operations at 626-351-9651

 For your protection, please DO NOT submit member numbers, social security numbers or other personal information here. Log into your account through Online Banking to securely communicate with us about your accounts and loans.

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